Completing a work run on mobile

Completing a work run is the main thing you do in the mobile app. You open a card, fill in each element, and tap Mark Complete when everything's done. The app saves automatically as you go.

Opening a work run

On the Work Items screen, tap any card in the work list. The card opens to the work run screen.

The work run screen shows you:

• The title of the run at the top
• The time window and team name as a subtitle
• A scrollable list of elements down the middle
• A floating action bar at the bottom with three buttons

Use the back arrow at the top to return to the work list. If you have unsaved changes, the app warns you before you leave.

Filling in elements

Each element on the run is a question or instruction set up by the template author. Different element types look different on screen — a checklist has tickable items, a text input has a text box, a photo element opens your camera, and so on. For the full list of element types and how each one works, see the canvas docs on the web app side.

As you fill in an element, it saves automatically. You'll see the answer move into a "completed" state once it's saved. No need to tap a save button every time you tick something off.

The Save and Mark Complete button

The bottom-right of the floating action bar holds a single button that changes label depending on what you're doing.

The Mark Complete button is greyed out until:

• The run's start time has been reached (you can't complete a run before it's due to start)
• Every required element has been filled in

Once both conditions are met, the button turns blue and you can tap it. After you tap, the run closes and you go back to the work list. The card updates to show the run is finished.

Chat about a work run from inside the run

The floating action bar on the work run screen has two extra buttons:

• Chat bubble (left) — opens the team thread for this run. A small number on the icon shows how many unread messages there are.
• Target (middle) — opens Poppi, the AI assistant.

The team thread is the same one your manager sees, so questions, photos, and notes are kept together with the work.

Swipe gestures on a work card

You can also start a conversation about a run without opening it. On the Work Items screen, swipe a card:

• Swipe right — opens the team thread for this work run. Everyone on the team sees what you send.
• Swipe left — opens a list of people so you can DM someone privately about this work.

Actions on a single run

Tap and hold a work card (or use the row's menu where shown) to open the actions for that single run:

You can also reset an individual element from inside the run by tapping the reset option next to that element — useful for fixing a wrong answer without restarting the whole run.

What happens when you tap Mark Complete

When every required element is in and you tap Mark Complete:

1. The run is marked finished in Pilla
2. The screen closes and returns you to the work list
3. The card colour bar updates to green (or orange if the work finished late)
4. The status at the top of the work list updates to match

If you resetting an element on a run that's already been finished, Pilla warns you that the whole run will reopen. Confirm and the run goes back to in-progress.

Tips

• Elements save the moment you fill them in. You don't need to tap Save unless you see the button.
• If the Mark Complete button is greyed out, scroll up — there's probably a required element you haven't filled in yet.
• Swiping right on a card is the fastest way to ping the team about a run.
• The back button warns you if you have unsaved changes, so you don't lose work by accident.