SiteDocs vs 4insite (2026): construction safety forms and certifications, or facilities Scope of Work, audits and scorecards

I ask the same twelve questions on every comparison. For SiteDocs I went back to their help and pricing. For 4insite I went back to their public marketing, pricing, store listings and SBM's 4insite pages. I read those public docs on 16 September 2026. Where they stay quiet, I stay quiet.

I am Liam Jones. I founded Pilla after more than ten years running hospitality operations, food safety and frontline teams. On 16 September 2026 I sat with SiteDocs help: Form Item Descriptions, collapsible and repeatable sections, Follow-Up Forms, Direct Chats, Location Chats, Topics, signatures, the Public API, Workflow Studio and the pricing page, then with 4insite's homepage, solutions, pricing grid, privacy policy, the 4iGo App Store and Google Play listings, and SBM's pages about their 4insite platform. I could not find a public 4insite help centre. I have not lived in a paid SiteDocs or 4insite account for this write-up. I am telling you what their public docs say.

SiteDocs sells construction safety management for digital forms, certifications and audits. 4insite sells facilities work management for Scope of Work, audits, work orders and scorecards. They overlap on photos, checklists and a phone app. They split on GPS-stamped signatures and certifications versus routes, QR validation and scorecards. I built Pilla for a different job: AI acting inside the run.

SiteDocs holds toolbox talks, JSAs, inspections, incidents and orientations as signed digital forms. You prove who signed, when and where. You flag a follow-up, keep certifications from expiring, and let a contractor sign through Lite. The field app works offline. Nemetschek bought GoCanvas in 2024, and SiteDocs came with it. You still log into SiteDocs.

I would keep SiteDocs if I needed construction safety forms, certifications and contractor Lite from one vendor. That programme is a fair reason to stay.

4insite holds a contracted Scope of Work across buildings and rooms. You prove daily service with QR logs, photos and end-of-service checks. You walk audits and assign the misses. Occupants and associates raise issues that become work orders. You keep vendors, complaints and KPIs on a dashboard. 4insite LLC was founded in 2019 with SBM Management as the primary user. You still log into app.4insite.com. The public floor app is 4iGo.

I would keep 4insite if I needed Scope of Work, service validation, audits and scorecards from one vendor. Clock-in, bonus scorecards and vendor billing are a fair reason to stay.

If the job is construction safety forms, certifications and contractor Lite, keep SiteDocs. If the job is Scope of Work, audits, work orders and scorecards, keep 4insite. I built Pilla for a different job. You draw the process on a canvas. The team runs it on a phone, tablet or the web app. Pilla checks the work as it comes in and follows up when something needs you. I did not build shift scheduling, payroll, HR, certification registers or vendor billing. If you need those, keep them on SiteDocs, 4insite or another vendor. You can open Pilla the same day. Starter is £49 a month with 500 processed workflows. Pro is £99 with 1,000, and adds AI automations inside Pilla. Every new account gets a 14-day trial of every Pro feature, with no card. People are unlimited.

I would keep SiteDocs if I needed construction safety forms, certifications and contractor Lite from one vendor. I would keep 4insite if I needed Scope of Work, service validation, audits and scorecards from one vendor. If I wanted the work drawn on a canvas and AI acting inside the run, with DMs and MCP, I would use Pilla, and I would keep certifications, contractor Lite, clock-in and vendor billing somewhere else.