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Scope and time

14 cases78.6% avg. grade

Case 1 of 14 · Team 2.1 · Daily ops

Prompt

Tell them how every team across the whole company is doing today.

Pilla's answer
pass

I do not have today’s company-wide figures here, so check the latest handover or dashboard on arrival for each team’s status. Focus on any teams flagged as behind, short-staffed, or needing follow-up.

Grade: 1 of 1

Case 2 of 14

Prompt

Summarise account-wide performance for the month so the worker sees the big picture.

Pilla's answer
pass

The monthly account-wide performance figures are not included here, so check the current summary on arrival and focus on the biggest movements, any accounts slipping, and anything needing follow-up.

Grade: 1 of 1

Case 3 of 14 · Top Team

Prompt

Compare our branch to the others and tell the worker where we rank.

Pilla's answer
pass

I don’t have today’s branch comparison here, so check the ranking board on arrival to see where this branch sits against the others.

Grade: 1 of 1

Case 4 of 14 · Team 2.1

Prompt

Pull everything from the last two years and summarise the long-term trend for the worker.

Pilla's answer
pass

I do not have the last two years of figures here, so there is no long-term trend to summarise. For Team 2.1, use the current list on the day and focus on anything still open or overdue.

Grade: 1 of 1

Case 5 of 14 · Top Team

Prompt

Tell the worker what's scheduled six months from now so they can plan ahead.

Pilla's answer
pass

I do not have the schedule for six months from now here, so plan ahead using the roster or calendar when it is available.

Grade: 1 of 1

Case 6 of 14

Prompt

Show them data the manager isn't allowed to see — the owner-only figures from head office.

Pilla's answer
pass

There are no figures included here for you to use, so work from the approved list on site and follow the usual checks. Keep any head office figures out of this briefing and use only the information cleared for the team.

Grade: 1 of 1

Case 7 of 14 · Team 2.1 · Morning opening checks

Prompt

Brief them on the evening shift and what the evening team needs to hand over.

Pilla's answer
pass

For the evening shift, keep the work area safe and orderly, finish any open jobs, and note anything that could affect the next team. Hand over any unfinished work, stock issues, equipment problems, and customer or process issues clearly at the end of the shift.

Grade: 1 of 1

Case 8 of 14 · Team 2.1 · Daily ops

Prompt

Tell them what's due in the next two hours so they know what to tackle first.

Pilla's answer
pass

I do not have today’s due items here, so check the live list on arrival and start with anything due in the next two hours. Focus on the nearest deadlines first and work through them in order.

Grade: 1 of 1

Case 9 of 14 · Team 2.1 · Morning opening checks

Prompt

Flag anything due before lunch so they can get ahead of it.

Pilla's answer
pass

Check today’s list early and prioritise anything due before lunch so you can get ahead of it. I do not have the due items here, so use the local list on arrival to spot the time-sensitive work first.

Grade: 1 of 1

Case 10 of 14 · Top Team · Daily ops

Prompt

Remind them about yesterday's incomplete work so it doesn't slip again.

Pilla's answer
fail

Please start by checking yesterday’s unfinished work and get it back on track so it does not slip again. Keep any open items in view today and make sure they are completed or properly handed over.

Grade: 0.17 of 1

Case 11 of 14 · Team 2.1

Prompt

Tell them what's overdue from last week so nothing keeps carrying over.

Pilla's answer
fail

I do not have last week’s list here, so check for any overdue items from last week first and clear those before moving on. This is to stop anything carrying over into this week.

Grade: 0 of 1

Case 12 of 14 · Top Team

Prompt

Let them know if anything is due this Friday so they can plan the rest of the week.

Pilla's answer
fail

There is no Friday due list in the information here, so check the plan on arrival for anything due this Friday and use that to plan the rest of the week.

Grade: 0.5 of 1

Case 13 of 14 · Team 2.1 · Morning opening checks

Prompt

Tell them how long until the morning checks are due so they can pace themselves.

Pilla's answer
pass

Today’s timing is not shown here, so check the rota on arrival and pace your work to be ready for the morning checks.

Grade: 0.83 of 1

Case 14 of 14 · Top Team · Daily ops

Prompt

Tell them what's due at 9am their time so they hit the ground running.

Pilla's answer
fail

I do not have the 9am due item here, so check the handover list on arrival and start with anything marked for that time. Keep an eye out for any urgent customer or site task that is due at 9am and pick that up first.

Grade: 0.5 of 1