Training Records
When CQC, Ofsted, the EHO, HSE, or DVSA walk in, you have minutes to prove every person on the floor is trained, signed off, and in date. Pilla keeps a live skills matrix per team with renewal dates, evidence, and sign-off trails so the audit pack is always one tap away. No more scrambling through binders or chasing certificates from people who left six months ago.
Instructions for staff selecting options *
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See the whole team at a glance
One row per person, one column per training. Green when in date, amber when due soon, red when expired. Print it, screen-share it, or hand the inspector a phone.
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Catch every renewal before it lapses
Most expired training only gets noticed during an inspection. A weekly scan flags anyone within 30 days of expiry so you can book the refresher before the certificate runs out.
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Build the inspector pack in seconds
When the EHO, CQC, Ofsted, or HSE land on site, you need the records right now. Pull a clean PDF report with every signature, certificate, and renewal date for every person on the rota.
Instructions for staff selecting a date and time *
Spot the gaps across every site
For groups running 5, 20, or 200 sites, no one has time to inspect each one weekly. A rollup view shows which sites are fully covered and which are short on a critical course before BRC or DVSA notice.
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Hand over a clean report on the day
Inspectors ask the same questions every time. Who is on shift, what are they trained on, when did they last refresh, and where is the evidence. One canvas answers all four without you opening a filing cabinet.
Instructions for staff carrying out the checklist *
Checklist items *
More in Training & Development
Other guides operators read alongside this one.
Refresher Training
Annual food safety, manual handling, fire awareness, paediatric first aid. The renewals that always slip because they live in someone's spreadsheet. Pilla pushes the next refresher to the right phone, plays a short video, captures the signature, and books the next one in the calendar before anyone forgets.
Competency Sign-offs
Watching someone do the job is the only honest way to know they can do it. Pilla turns the observed sign-off into a structured workflow your shift managers, senior carers and supervisors can run on the floor. Tick what you saw, capture a photo or short clip if it helps, and sign to confirm the new starter is safe to work unsupervised.