Refresher Training
Annual food safety, manual handling, fire awareness, paediatric first aid. The renewals that always slip because they live in someone's spreadsheet. Pilla pushes the next refresher to the right phone, plays a short video, captures the signature, and books the next one in the calendar before anyone forgets.
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Allergen training, every 12 months
Front of house and kitchen staff need an allergen refresher every year. Short video, three quiz questions, sign-off, and a calendar invite for the next round.
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Manual handling and safeguarding
Care assistants need manual handling annually and a safeguarding refresher every two years. Watch, multi-select check, signature, calendar.
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Instructions for staff selecting a date and time *
Toolbox talk plus IPAF reminder
Weekly toolbox talk on site, plus a quarterly nudge that flags anyone whose IPAF or CPCS card is within 90 days of expiry.
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FLT competency renewal
Forklift competency expires every 3 years under PUWER. Pull the operator off the floor for a refresher, observed practice, and a clean signature.
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Paediatric first aid renewal
Under EYFS, a 12-hour paediatric first aid certificate runs out every 3 years. The annual refresher keeps staff sharp between full courses and gets logged the same way.
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Fire awareness and age-restricted sales
Annual fire awareness for every store, plus a refresher on Challenge 25 and the rules on knives, alcohol, and vapes. Quiz, signature, log it against the till operator.
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More in Training & Development
Other guides operators read alongside this one.
Competency Sign-offs
Watching someone do the job is the only honest way to know they can do it. Pilla turns the observed sign-off into a structured workflow your shift managers, senior carers and supervisors can run on the floor. Tick what you saw, capture a photo or short clip if it helps, and sign to confirm the new starter is safe to work unsupervised.
Training Records
When CQC, Ofsted, the EHO, HSE, or DVSA walk in, you have minutes to prove every person on the floor is trained, signed off, and in date. Pilla keeps a live skills matrix per team with renewal dates, evidence, and sign-off trails so the audit pack is always one tap away. No more scrambling through binders or chasing certificates from people who left six months ago.