Use case

Equipment & Maintenance

Keep the kit working without keeping a spreadsheet. Pilla turns pre-use checks, fault reporting, and maintenance schedules into workflows your team finishes from a phone, with photos, timestamps, and follow-up tickets that route themselves. When something breaks, the right person knows about it before the next shift starts.

1.Photo input
Input name *
Mandatory
Photo of the fault

Instructions for staff taking a photo *

Take a clear shot showing the issue and the surrounding context. Include any error codes on the display.
Poppi (AI) action
Slack logo
Slack
Send message
Post the fault to the maintenance channel with the equipment name, location, photo, and the staff member who flagged it. Tag the engineer on rota.
Pre-use checks

Check the kit before it touches the work

Walk-around inspections, fluid levels, safety guards, the standard daily routine for any safety-critical asset. The full guide covers how to design checks that actually get done and what to do when something fails.

1.Checklist
Input name *
Mandatory
Counterbalance FLT pre-use

Instructions for staff carrying out the checklist *

Walk around the truck before you start. Tick each item once it passes.

Checklist items *

Forks, mast, chains free of damage
Tyres inflated and undamaged
Horn, lights, reverse alarm working
Battery charged, hydraulics responsive
Add item...
+
Fault reporting

Report a fault without leaving the floor

Pick the equipment, pick the fault, snap a photo. The full guide covers how to design fault categories that route to the right team and how to chase the repairs that go quiet.

1.Cascading select
Input name *
Mandatory
Report a fault

Instructions for staff picking a hierarchical option *

Pick the equipment, then the specific fault.

Parent → child options *

Fridge
Not cooling
Door seal
Leaking
Alarm sounding
Child option...
+
Oven
Not heating
Fan noise
Light out
Door not closing
Child option...
+
Till
Frozen screen
Receipt printer
Cash drawer stuck
Card reader
Child option...
+
Parent option...
+
Maintenance schedules

Stay ahead of the planned maintenance calendar

Quarterly servicing, annual PAT testing, six-monthly licence rechecks, all triggered before they expire. The full guide covers how to set up scheduled workflows and the integrations that make renewals self-driving.

1.Date & Time input
Input name *
Mandatory
Next FLT service due

Instructions for staff selecting a date and time *

Set the date the engineer is booked for the next planned service.