We are committed to delivering Pilla in an environmentally friendly way.

Not only this, we are also committed to making sure that Pilla helps our customers reduce their carbon footprint.

The world is waking up to its environmental impact and rightly so. More and more businesses are factoring environmental sustainability into their decision making when choosing which systems to use.

Pilla is a very important part of the business for hundreds of hospitality venues, it is used all day by members of the team and incorporates many other parts of the business. This means that Pilla has an opportunity to have a big impact on the sustainability of those who use it and we are committed to ensuring that impact is a positive one which means that the use of Pilla results in a reduced carbon footprint.


Recycled Paper

All paper used by Pilla both internally and for the Pilla Management Diaries are FSC certified which means that they come from a regulated sustainable source.

Staff training

All Pilla staff have undertaken sustainability training to boost their understanding of climate change and how they can make a positive difference.

Reduced travel

Pilla employes a remote first workforce. Since implementing this change in 2020, our workforce have reduced travel by 75% which reduces emissions.

Local suppliers

Where possible, Pilla purposely chooses local suppliers who have a sustainability to reduce travel emissions and raise awareness of sustainability.

Pilla helps you be sustainable

Sustainability is about practicality and engagement.

When thinking about how to work sustainably over a long period, the system you choose must be the most practical one so that you can adopt and implement it easily over time.

Much like an 8 week crash diet, won’t make you slim for life, a system which can’t be implemented across your business for a longer period won’t make you sustainable.

No matter which system you use, if it is too complicated or awkward for your staff to use, they won’t engage with it and it will promote waste, duplication and an increase on your carbon footprint.

We asked the industry what type of solution they would prefer to use when managing the business day-to-day. 7/10 chefs and managers said that they would engage more with a paper based management system.

So we therefore went work building a system which harnesses the simplicity of print but uses tech to reduce waste.

Pixels and Paper – The perfect pair

We developed our ‘Pixels and Paper’ approach, which we believe is the most practical solution for your small hospitality business to manage operations and compliance and therefore, often the most sustainable option.

Pilla customers manage their business day-to-day using the Pilla Management Diary. The Diary is created and edited online using the Pilla Document Platform and then posted to you every 12 weeks to complete on site using pen and paper, as requested.

This combination of tech and print, means that not a single square centimeter of space is wasted in your Pilla Diary and you’re able to run your business on just 2 sheets of paper per day.

Impressive, but that’s all. Our research has shown that most Pilla customers actually use less paper than their peers who use a ‘fully digital system’ You see, those systems are designed for chains, and they don’t allow enough customisation, so they end up printing sheets of paper inhouse to fill the gaps – paper which is printed much less environmentally friendly.

Did you know?

Paper is not an enemy to the environment as often thought

Paper is one of the most widely recycled products in the world. In fact, it’s natural source makes it one of the most truly sustainable products on the planet.

91% of paper production is certified or registered according to the internationally recognised environmental management standards ISO 14001 and EMAS. This highly regulated industry ensures that all producers contribute to the regeneration of trees, which means that European forests are in fact growing by 1500 footfall pitches a day rather than being depleted as many believe.

The paper industry accounts for just 0.9% of greenhouse gas emissions, compared with the global IT and online communication industry which accounts for 2.5%.

*All statistics provided by TwoSides UK