Leaf started using Pilla to manage their business day-to-day.
Because Pilla is fully customisable, Leaf’s leadership team were able to create a operational blueprint for the business. This ‘perfect day’ blueprint, was rolled out across all three venues which means that staff could be trained to use a single system and would now be familiar with what needed to be done even if they moved between venues temporarily.
In line with Leafs values to develop staff, they made sure to engage current and potential managers in the creative process. This encouraged new ideas and boosted engagement across the board.
The team at Leaf are going from strength to strength. Having already established a strong brand in the Liverpool area, the team is ready to explore new opportunities.
Use of Pilla means that the leadership have much more confidence in the workforce – confidence that the right operational tasks are being completed at the right time in the right way.