Start by thinking about everybody that either has an effect or is affected by your business. Pay particular attention to those in the following groups:
- Directors, CEOs, Non-Exec Board members (this group should have a strong positive influence on health and safety culture)
- Senior and Middle managers (this group has a key role in driving the business policy)
- Team leaders and Supervisors (this group often have a lot of responsibility, a large workload and know the job better than anyone)
- Trainees (this group is at higher risk due to their inexperience with the job and environment)
- New starters (this group is at higher risk due to their unfamiliarity with the job)
- Those in a new role or completing a new task (this group is at higher risk due to their unfamiliarity with the job)
- Those who use more hazardous equipment or have a more hazardous job role
Your training needs analysis should be a formal exercise that you complete fairly regularly to make sure that everybody has suitable training but the practice of thinking about your employees training should go on constantly, even if it’s not written down. When a situation changes, such as a job task or the people involved change roles, think about whether extra training is needed.
Health and safety training plan
The below five steps are taken from the HSE Guidance on health and safety training and explain how you can carry out a training programme from start to finish in in your business. To read the advice in full click here.
Step 1: Decide what training your organisation needs
Step 2: Decide your training priorities
Step 3: Choose your training methods and resources
Step 4: Deliver the training
Step 5: Check that the training has worked
Typical priorities for most hospitality business
Although every business is different, businesses operating in the same industry often have the same risks and so will often need to carry out the same type of health and safety training. This is the same for hospitality businesses. These are training priorities for all hospitality businesses at a minimum:
- First Aid Training
The Health and Safety (First-Aid) Regulations 1981 say employers must make sure there are ‘adequate and appropriate’ first aid equipment, facilities, and number of qualified first aiders in the workplace. This means that you must have a way to provide first aid to customers, employees, contractors or anybody else affected by your business.The simplest way to do this, is to train enough employees, so that you always have a trained first aider on site. You will likely need to train more than one person in order cover for sickness and shift.
- Fire Training
The Regulatory Reform (Fire Safety) Order 2005’ says that you must take the necessary steps to protect everybody affected by your business from the threat of fire. This means that you have a duty to train your staff in the risks of fire safety.There are two types of fire training to consider. Firstly, you should train everybody in your organisation on the general risks of fire. This can be done via a short course. Secondly, you must train enough people in your organisation to take on the role of Fire Warden. This means that they have a more thorough understanding of the risks which arise from fire but also the specific risks of you businesses and your strategy for reducing the risk.