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9 Things Your Business Must Do To Be Health and Safety Compliant

For a small-medium sized business owner, it can be quite daunting and confusing to understand what health and safety actions are required of you. If you’re the Director of your hospitality business, it’s your responsibility to make sure that your operation is compliant. If you’re just getting started, read through the list below and make […]

5 things which should be in your Food Safety Management System

Food business operators must have a considered way of creating and serving food and drink. No matter whether you’re a restaurant with a complicated menu or a bar who doesn’t serve food, you should have a food safety management system (FSMS) which is based on the principles of hazard analysis critical control point (HACCP Principles). […]

Guest Experience: Why is it important?

A restaurant’s brand is no longer just the food and the rock star chef. Today’s guests expect to create memories every time they eat out, and restaurants must provide every visitor with a personalised experience that keeps them coming back. The world’s best restaurants are adopting new technology that gives them actionable insights about their guests […]

10 common safety risks in the hospitality industry

There are hazards in every workplace. It’s impossible to eliminate all hazards but it is possible to reduce the risk posed if you the most common hazards in the hospitality industry.

How to use a hospitality briefing sheet

Good communication in hospitality teams is critical for success. Using a hospitality briefing sheet is a great tool to use.

Are dogs allowed in restaurants?

If you’re wondering why dogs are allowed in restaurants or why you’re seeing so many dogs in cafes, let’s take a look.