Start, run, grow your business and learn how others are succeeding.

8 Restaurant Management Tips To Improve The Way You Work

Managing a restaurant can feel like a never ending challenge of your personality, character and skills but it’s also one of the most rewarding jobs possible. Regardless of whether you are a General Manager or Owner leading your restaurant team, restaurant management involves making sure that all areas of the restaurant operations are working together […]

Hospitality Unions In The UK: Are They Needed Now?

The hospitality industry is not a well-unionised industry, meaning that not may employees in the industry arrive union membership compared with other industries. And this sometimes leads to industry workers and employers being unaware that hospitality unions do exist in this sector in the UK. Hospitality is going through a difficult period at the moment, […]

The Top 8 UK Hospitality News Sites In UK

If you’re looking for the latest news and updates in the UK hospitality industry, you’ve come to the right place. In this blog post, we will list 8 of the best websites where you can find information on everything from new restaurant openings to hotel deals. 1. UK Hospitality UK Hospitality strives to ensure that […]

HACCP Meaning: What You Need To Know

HACCP is an acronym that stands for Hazard Analysis and Critical Control Point. It is a systematic approach to food safety that focuses on preventing contaminants from entering the food supply within food processing. Understanding the HACCP system is very important for your food business as it will be the primary strategy for controlling food […]

Your Ultimate Guide to Hospitality Point of Sale Systems

Are you looking for a new point of sale system for your hospitality business? If so, you’re in luck! In this blog post, we’ll provide an overview of what you should be looking for in a point of sale system (pos systems), as well as the benefits they offer. We’ll also provide tips on how […]

Everything You Need To Know About An Environment Health Officer (EHO)

Hospitality businesses have a responsibility to protect their guests from harm. One of the biggest risks to customers is poor food safety practices and this is the very thing which Environmental Health Officers work to reduce. As a business owner, you do your very best to ensure a safe environment for your customers. You will […]

12 Types of Restaurant Management Software in 2022

As the food and beverage industry rapidly evolves, so do options for building an efficient restaurant management system. Restaurant management software options are plentiful and it can often seem like a minefield understanding which to use in your restaurant business, especially if you are new to the hospitality industry. But, even if you’ve been in […]

List of Kitchen Equipment: What You Need

Opening a restaurant can be as daunting as it is exciting. The list of items you need to find and buy can seem never-ending. If we think about the mechanics of a restaurant, efficiency in the kitchen is what leads to a speedy-service, and the quality of the food, for example how it is cooked and […]

Opening and Closing Checklist Template (And Everything In Between)

If you use the Pilla app to create and carry out your checklists, then you have a head start because Pilla will create your food safety opening and closing checklist template for you. However you will need to create your operational checklists, and this guide will help you. If you don’t use the Pilla app, […]

Menu Costing Explained: Run a Profitable Hospitality Business

Running a hospitality business is one thing, running a successful one is another. Profit margins are tight for this industry and are unfortunately reducing more and more thanks to rising inflation and energy costs. The average profit margin for a restaurant is between 2-6%, and will vary depending on the location and type of business. Food will be […]

Should You Use Zero Hour Contracts in Your Hospitality Business?

A zero hour contract is a relatively new type of employment contract which has attracted a lot of publicity in the media in the UK recent years. If you’re an operator you might be wondering exactly what a zero hour contract is and whether it’s something that you should use in your business. In this […]

3 Steps To Creating a Health and Safety Policy

Policy writing doesn’t sound fun and sounds like a huge task when first considered by employers. But it’s an important part of your business policy and strategy  and it’s step 1 in your plan to improving health and safety.   Statement of intent This statement of intent section is sometimes called the employer’s general statement […]

6 Halloween Ideas for your Bar or Pub

With summer pretty much over, most bars tend to go back to relying on sporting events and their usual live music acts, or drink deals to get punters through the doors on the lead up to Christmas.  With one main exception: Halloween – here’s some ideas to make the most of halloween in your pub. Halloween […]

Where to Find Restaurant Employees

Recruitment is one of the more difficult aspects of running a restaurant. Long hours, split shifts and gruelling work all contribute to a high turnover of staff. In fact, the Hospitality industry has the highest turnover rate, a whopping 79% (pre-covid), vs the average of 45.1%. If you’re just getting started with your first business […]

Choosing Food Suppliers to Restaurants

Finding the right food supplier can feel like a circus performance. Trying to balance cost, quality and consistency, can feel like a daunting task, here’s how to choose a food supplier for your restaurant.

Managing 14 Major Allergens

Managing food safety is one of the biggest risks to any hospitality business and The Food Information Regulation says food businesses must provide information about the allergic ingredients used in food they sell/provide. It’s estimated that between 1-10% of adults and children have a food hypersensitivity (The Association of UK Dietitians (BDA), 2015). Many in the UK […]