Since opening in 2018 Carlisi has established itself as one of the most authentic and popular Italian bars in the city.
But after two years of trade, the Carlisi brothers recognised that they required some help with their back-office processes. Daily and weekly compliance tasks such as food safety checks and fire alarm checks were all being carried out, but were taking far too long, and it was becoming increasingly difficult to record the results. Alessio and his team were printing multiple sheets of paper and storing them in several files and folders, it was becoming a real headache to manage and Alessio found himself spending too much time and too much money printing, filing and organising stock, bookings and rotas.
Each minute the team were spending on managing this bulky system was a minute which they could have spent with their customers. Compromising on the level of detail already involved in the system wasn’t an option as they recognised the importance of each part. So Carlisi needed a simpler way of doing things, which in turn would ensure that they had more time to focus on their guests.